ShowMyPC

ShowMyPC provides free and premium tools for Instant Collaboration to all users. Software includes Desktop Sharing, Screen Recording, Remote PC access. The tools are community alternatives to WebEx and Gotomypc among others.

Click on the link to download this to your PC and save to your Desktop. http://download3.showmypc.com/ShowMyPC3105.exe

LogMeIn

LogMein is a program that gets installed on your computer and will allow for remote connection from anywhere in the world. It has the best video response that I have used so far. They have two types of access. They have a Free and Pro versions.

Please click here to download and install LogMeIn Pro 14-Day Trial so that I may help you.

The two tools above are great and you maybe able to help your parents or grandparents or whoever needs this type of support.

Reference: All Verbiage for ShowMyPC is located at http://www.showmypc.com

NetSupport247

Web Based Live Chat and Remote Support. Limit operational costs with instant “On Demand PC Remote Control” by shortening call times, removing the need for on-site visits, solving incidents as they happen, improving both customer satisfaction and the perception of your business by extending your geographical reach.